PC & Mac Repairs

Welcome to the PRO Account Portal

To make things a little easier, and to help our PRO Care clients, we have created an online portal where you can do the following:

  • Update your account information
  • Create and track support ticket progress
  • Check and approve quotes
  • View, print and pay invoices


If you have done service with PRO in the past you should have your credentials in the PRO greeting email. If you don't know your login information, please give us a call at (773) 907-0600 or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you the information.

To check the progress of your repair without logging into the portal, go here.


Ship-in your PC or Mac for repair

With no money upfront, now you can

  • Create a service order
  • Print UPS shipping label - Shipping charge will be added to the final invoice
  • Track your repair progress and approve estimates
  • Print and pay your invoice
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