Welcome to the PRO Account Portal

The PRO Help Desk Team is available Monday to Friday from 6 AM to 6 PM. To create a ticket and for faster service, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or call 312-800-2858.

To make things a little easier, and to help our PRO Care clients, we have created an online portal where you can do the following:

  • Update your account information
  • Create and track support ticket progress
  • Check and approve quotes
  • View, print and pay invoices

Our account portal is accessible to all PRO Care members. If you don't have an account, but would like responsive tech support, effective antivirus, and 15% off for all PRO services, you can sign up for our PRO Care packages here.

To check the progress of your repair order without logging into the portal, go here.