PRO careers



Join a great team of a very dynamic and exciting IT company in Chicago!
We are looking for a creative, organized, customer service and technology focused individuals. This person will support existing and new clients within a team environment. We work together to better ourselves and our teammates to improve and grow as a whole. We're looking for someone who would fit in the PRO family – to get a better idea of the team, check out our meet the PROs page.




Being a PRO means more than just fulfilling the tasks your position holds, it means having the passion to learn the latest in technology and apply that knowledge into helping those who need it.

A PRO strives to complete the task at hand with a level of quality and professionalism that's steps ahead of the rest. Wish to become a PRO? Below are the current positional opportunities available for application. If there's none currently available or if you wish to apply for a different position, we are always accepting applications.


What does it take to be a PRO?

Knowledge of computers and software

Verbal and written communication skills

Active listening skills

Problem analysis & solving

Organizational skills

Attention to detail

Being timely

Having a passion for the industry

Having a drive for helping others

Computer User Support Specialist

Pro Computers, LLC (Chicago, IL) seeks a Computer User Support Specialist to provide IT support services regarding computers, printers, servers, network, storage and cloud computing by phone, e-mail, remotely or at a client's site.

Responsibilities INCLUDE:

  • Support and troubleshoot customers with IT related issues (computer, peripherals, NAS storage, telecommunications equipment and cloud computing) via telephone, e-mail or in person in a timely manner
  • Lead IT projects involved in software upgrades, computer set-ups, network infrastructure upgrades and VoIP phone setups
  • Cloud monitoring and migrations
  • Uses Office 365, TeamViewer, Outlook, Azure, Networking tools, storage environment (NAS), VoIP networks, and wireless technologies

Position requires travel to Milwaukee and Racine, WI once per month.

Position requires a Bachelor's degree, or foreign equivalent in Management Information Systems, Network Technologies, Information Systems, or related field, plus 1 year of experience in the job offered, Service Manager or similar IT position.

Specific experience must include 1 year of experience working with each of the following:

  • Networking technologies, small business class LAN switches, network infrastucture
  • Teamviewer
  • Azure
  • Storage environment (NAS), VoIP networks, and Wireless technologies and networking tools such as Autotask AEM, Auvik RMM and Ubiquity Unifi Controller

Additionally, experience must include:

  • 1 year of experience working with Windows Server Roles and Features, including AD DS, DHCP, DNS, GPOs and File Services
  • 1 year of experience working with SAN technologies, solutions and protocols
  • Experience with VLANs, LACP
  • Experience working both independently and in a team
  • Experience communicating with all levels of management and company personnel
  • Experience configuring and supporting small business class switches
  • Experience installing and implementing Wi-Fi technologies 
  • Experience utilizing an understanding of site surveys and RF planning

Position requires travel to Milwaukee and Racine, WI once per month.

Full time position. Apply by submitting your resume to careers@youneedapro.com