Proactive Maintenance, Antivirus Security, Remote Support and Cloud Backup
PRO offers a new approach to business IT support
that is reliable, preventative and cost-effective!
With PRO Care for Business, you no longer need to worry about your computer's speed, overall health, and data security. We manage and monitor your system to keep it in top condition. And we can do this all remotely while you're using your device, so we don't need to inconvenience you with an on-site visit or any digital downtime.
It's easy to forget about necessary IT maintenance and upgrades until a problem actually occurs within the system. Yet, ongoing preventive maintenance is a critical aspect of any successful business IT operation. Let PRO keep all of your computer systems performing at optimal levels with our proactive service that prevents most computer and system problems before repairs get both costly and time-consuming.
By proactively maintaining your business computers and environment conditions, hardware, software, and storage drives, PRO Care for Business programs can mitigate system problems and decrease the likelihood of running into problems. You'll notice improved system reliability, decreased downtime, lower replacement costs, and enhanced data protection.
We lucked up on PRO. And lucky is exactly what has been felt from the very beginning of our relationship with them. They provide prompt, efficient, professional services at a reasonable price, taking care of the small stuff to the more complicated problems like figuring out why our internet speed would often annoyingly drop to being practically nonexistent.
In addition, every PRO rep we've worked with has always been courteous and thorough, going beyond whatever the immediate need. I personally consider PRO one of the best service reps I've ever worked with and I've been around a long time.
– After the Whistle
Frequently Asked Questions
By proactively maintaining your business computers and environment conditions, hardware, software, and storage drives, PRO Care for Business programs can mitigate system problems and decrease the likelihood of running into problems. You’ll notice improved system reliability, decreased downtime, lower replacement costs, and enhanced data protection.
We are being Proactive with your system. We have advanced systems that allow us to actively monitor the status of your devices and inform us of any malicious software attempting to infect your system. This allows us to stop the attacks before they begin, leaving you free to continue you computer use without issue. If it happens to be that things have gone too far – we can easily figure out the problem and fix it.
PRO Care Plus and Basic subscribers get all repairs with no labor costs. So, for an example, if you want to get your hard drive upgraded to a SSD, you would have to pay for the parts, but you would save the labor cost of (depending on the model) $49-$99. The repairs for a subscribed computer are unlimited.
We offer unlimited remote support on weekdays from 6 AM to 6 PM. Whenever you feel like you’re stuck with your computer or something doesn’t look right – just give us a call and we will get everything up and running for you. We offer remote support for applications such as Outlook, QuickBooks, Office365, different browsers, and much more.
Our proactive maintenance is meant to prevent issues that require a lot of time and effort to fix. To keep your system in top shape, we install business-grade antivirus on your computer. The antivirus is an active monitoring system that is operated by a live technician who has the skills and knowledge to prevent security breaches before they happen. We also check your disk health and space daily and keep you informed about what’s happening in the background.
PRO will make sure you’re always safe and up-to-date with all your Windows, Java, Adobe etc updates. Keeping your software updated is a great way to ensure system safety and stability.
PRO Care members get 15% off on-site work. So, for an example, if you want on-site help, one hour of the service for a business would normally cost $150/hour. With the membership, you are saving $22.5 in just one hour!