PRO Care offers a new approach to computer maintenance – being proactive and preventative. With PRO Care, you no longer need to worry about your computer's security, speed and overall health. We manage and monitor your system to keep it in top condition and we can do this all remotely while you're using your device, so we don't need to inconvenience you with an on-site visit or any digital downtime.
If you answered "no" (or "I don't know!") to any of these questions, Pro Care will be a great fit for you!
Let PRO keep all of your systems performing at optimal levels with our Proactive service that prevents most computer and system problems before repairs can get both costly and time-consuming.
PRO Care is our proactive approach in monitoring your computer's health to avoid problems and keep your system running efficiently, back up your files in the cloud and securely protect you from viruses, malware and spyware.
I am a long-time client of PRO and just want to share my experience through the years. Every single PRO professional has been simply great.
They are highly skilled, very responsive, extremely patient and considerate of my high learning curve, and have solved my problems as expeditiously and cost effectively as they could. I have recommended them for a short-term problem and their PRO Care service.
– Theresa B., PRO Care Client
So what's the catch? There is none. You can cancel at any time, no strings attached. Contact us for more info!
Frequently Asked Questions
Get peace of mind knowing your valuable files, data and pictures are safe and secure.
If something goes wrong and you need your system fixed quick, we are just an email or a phone call away from fixing the problem remotely. With Pro Care Premium, you don’t have to worry about your data getting corrupt or lost – we will make sure it’s safe and sound.
We are being Proactive with your system. We have advanced systems that allow us to actively monitor the status of your devices and inform us of any malicious software attempting to infect your system. This allows us to stop the attacks before they begin, leaving you free to continue you computer use without issue. If it happens to be that things have gone too far – we can easily figure out the problem and fix it.
PRO Care Plus and Basic subscribers get all repairs with no labor costs. So, for an example, if you want to get your hard drive upgraded to a SSD, you would have to pay for the parts, but you would save the labor cost of (depending on the model) $49-$99. The repairs for a subscribed computer are unlimited.
We offer unlimited remote support on weekdays from 6 AM to 6 PM. Whenever you feel like you’re stuck with your computer or something doesn’t look right – just give us a call and we will get everything up and running for you. We offer remote support for applications such as Outlook, Office365, different browsers, and much more.
Our proactive maintenance is meant to prevent issues that require a lot of time and effort to fix. To keep your system in top shape, we install business-grade antivirus on your computer. The antivirus is an active monitoring system that is operated by a live technician who has the skills and knowledge to prevent security breaches before they happen. We also check your disk health and space daily and keep you informed about what’s happening in the background.
PRO will make sure you’re always safe and up-to-date with all your Windows, Java, Adobe etc updates. Keeping your software updated is a great way to ensure system safety and stability.
PRO Care members get 15% off on-site work. So, for an example, if you want on-site help, one hour of the service for a business would normally cost $150/hour. With the membership, you are saving $22.5 in just one hour!