Why PRO

Our service approach is ​different from most other computer service providers. At PRO, we have no marketing gimmicks and we take pride in doing our work the right way.

Whether you have lots of pop-ups, a broken DC jack, need your Laptop LCD screen replaced or need business support, you have come to the right place. Our service process is designed to minimize your downtime, provide you with an upfront repair cost, and keep you informed about your service order status at all times through our repair portal.

Here are some reasons why we stand out:

  • CLIENT COMES FIRST - Each client is different and important to us. Everything we do is in order to understand your individual needs and focus on delivering solid solutions
  • WE CARE AND ​TAKE PRIDE IN OUR WORK - We perform every order and on-site service for our clients as if we are doing it for ourselves
  • HONEST ASSESSMENT AND CLEAR PRICING - We listen carefully to each client's situation and provide them clear and upfront pricing
  • 10 YEARS OF AWARD WINING SERVICE - Our clients have spoken for us. We have been the recipient of the Angie's List Super Service Award since 2005 and have over 400 Yelp and Google+ reviews
  • 50 YEARS OF COMBINED EXPERIENCE IN THE IT-INDUSTRY - With such a diverse and knowledgeable team, we have most likely seen your technological issue before
  • ENTERPRISE BACK END SYSTEM - We have built our own back end system to better serve you
  • FLAT RATE PRICING FOR IN-SHOP REPAIRS - Most of our repairs are flat rates and include the cost of labor, parts (if necessary), and tax
  • FREE DIAGNOSIS  - For repairs not covered by our flat rate pricing, we'll provide you with a FREE repair quote to show you the best solution and what the cost would be
  • 120 DAY WARRANTY - For all hardware repairs
  • PRIORITY SERVICE - Skip the line and get your device looked at right away. It puts you at the front of the line for diagnosis and allows our techs to find your solution faster
  • EXPEDITE SHIPPING ON PARTS - We keep most common device parts in stock, but if they are not available in our stores, we can expedite shipping from our trusted sellers

Angies List

“Not only did PRO Computers answer our initial call quickly, but Florian came out to our office and did a wonderful job for our computer network. The repairs to our system were taken care of immediately and Florian came back the next day for a follow-up. We also dropped off a laptop to their office where, it's problems, too, were swiftly addressed and the laptop returned promptly. Florian's professionalism and full understanding of our system is top notch. He fit right in and got our system repairs up and running. The entire staff at PRO Computers is extremely helpful, as well.

We plan to use PRO Computers on a regular basis, to keep our company running smooth and efficiently. We look forward to a long working relationship with Florian and PRO Computers.”

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Angies List

Yelp

"If I could give PRO Tech Professionals 6 stars I would. I desperately needed to replace my laptop screen while traveling for business and happened to stumble across this place after an online search. I would highly recommend this place for any laptop repairs - the service was quick, the staff was uber friendly and my laptop is good as new."

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Yelp

Yelp Review

"If I could give PRO Tech Professionals 6 stars I would. I desperately needed to replace my laptop screen while traveling for business and happened to stumble across this place after an online search. I would highly recommend this place for any laptop repairs - the service was quick, the staff was uber friendly and my laptop is good as new."

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Yelp

Achievements

PRO has been a recipient of the Angie's List Super Service Award for 10 years straight since 2005. This award "honors excellence among service" and showcases a visual representation of our company's dedication to valuable and quality service to all our clients.

Previous awards were received in: 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 & 2014.

Over 25,000 Repaired Devices With Under 2% Warranty Rate